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1

Fairness Evaluation of Large Language Models in Academic Library Reference Services
Wang, Haining ; Clark, Jason ; Yan, Yueru ; et al.

Computation and Language Artificial Intelligence Digital Libraries
Report
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3

The Future of Library Reference Services: Exploring the Use of AI Voice Assistants by Users in Industry 5.0.
Oladokun, Bolaji David ; Peter, Uche Iheanyi ; Enakrire, Rexwhite Tega ; et al.
Journal of Library & Information Services in Distance Learning. Oct-Dec2025, Vol. 19 Issue 4, p195-216. 22p.

Library reference servic... Artificial intelligence User interfaces Automatic speech recogni... Data security Consumer attitudes …
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4

The Future of Library Reference Services: Exploring the Use of AI Voice Assistants by Users in Industry 5.0
Bolaji David Oladokun ; Uche Iheanyi Peter ; Rexwhite Tega Enakrire ; et al.
Journal of Library & Information Services in Distance Learning. :1-15

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5

IS VIRTUAL REALITY THE FUTURE OF LIBRARY REFERENCE SERVICES?
Salasiah M Said ; Nor Azlina Azmi ; Nordibradini Selamat ; et al.
International Journal of Innovation and Industrial Revolution. 7:106-134

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6

ChatGPT and the Future of Library Reference Services
Nove E. Variant Anna
Handbook of Trends and Innovations Concerning Library and Information Science ISBN: 9783111443003

Buch
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7

Decision-Making in the Digitalization of Library Reference Services through Social Media: A Case Study of the National Library of Indonesia
Destiya Puji Prabowo ; Eni Maryani ; Atwar Bajari ; et al.
Journal of Applied Engineering and Technological Science, Vol 7, Iss 1 (2025)

Virtual Reference Servic... Social Network Analysis Social Construction of T... Policy Cycle National Library of Indo... Engineering (General). C... …
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8

Changes and the Challenges of Library Reference Services After the Covid-19 Pandemic: Findings From a Survey Study in New England Liberal Arts Colleges.
Qian, Shu
International Journal of Librarianship. 2025, Vol. 10 Issue 2, preceding p48-67. 20p.

Library reference servic... COVID-19 pandemic Artificial intelligence Universities & colleges Academic libraries Postsecondary education …
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9

Enhancing Library Reference Services through Mobile and Online Platforms
Satyam Agrawal ; Muthyamaina Sampath Kumar ; Sumit Kumar

Mobile reference service...
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10

ChatGPT: Unleashing the Power of Conversational AI for Library Reference Services
Sharon Q. Yang
International Journal of Librarianship (IJoL), Vol 9, Iss 1 (2024)

Bibliography. Library sc...
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11

REFERENCE OPEN HOUSE.
Welzenbach, Kristen ; Brooks, Tom ; Knox, Nichole Harper
Library Journal. Nov 2025 Suppl, Vol. 150 Issue 11, p18-20. 3p. 5 Color Photographs.

Library materials Library reference servic... Libraries Goucher College
Zeitschrift
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12

Leveraging Bring Your Own Device for Mobility of Library Reference Services: The Nigerian Perspective.
Adetayo, Adebowale Jeremy
Reference Librarian. Apr-Jun2021, Vol. 62 Issue 2, p106-125. 20p. 1 Diagram.

Library reference servic... Information resources Librarians Cell phones Nigeria
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13

Dieses Ergebnis kann Gästen nicht angezeigt werden.

14

ChatGPT and Its Possible Impact on Library Reference Services
Xiaotian Chen
Internet Reference Services Quarterly. 27:121-129

0301 basic medicine 03 medical and health sc... 05 social sciences 0509 other social scienc...
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15

Chatbots for reference services in academic libraries: Applications and trends.
Liu, Guoying ; Liu, Shu
Journal of Academic Librarianship. Jan2026, Vol. 52 Issue 1, pN.PAG-N.PAG. 1p.

DOCUMENTATION CHATBOTS LIBRARY reference servic... ACADEMIC libraries ARTIFICIAL intelligence...
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16

Evolving and Enduring Patterns Surrounding Student Usage and Perceptions of Academic Library Reference Services.
Jameson, Jodi ; Natal, Gerald ; Napp, John
College & Research Libraries. Apr2019, Vol. 80 Issue 3, p366-385. 20p.

Library reference servic... Academic libraries College students Sensory perception Generation Z
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17

ChatGPT: Unleashing the Power of Conversational AI for Library Reference Services.
Yang, Sharon Q.
International Journal of Librarianship. 2024, Vol. 9 Issue 1, p109-115. 8p.

Artificial intelligence Information retrieval Library information netw... Library reference servic... ChatGPT
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18

Beyond the Library: The Role of Academic Libraries' Chat Reference in Answering Campus Questions.
Owens, Erin ; Arce, Vanessa ; Del Bosque, Darcy ; et al.
Reference Librarian. Jan-Jun2024, Vol. 65 Issue 1/2, p1-24. 24p.

Academic libraries Library reference servic... Public universities & co... COVID-19 pandemic
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19

REFERENCE READY: HOW TO EFFECTIVELY TRAIN PARAPROFESSIONALS IN PUBLIC LIBRARIES.
Buelow, Mary ; Lapinski, Rebecca ; Bounds, Katerli (Kat)
Public Libraries. Jul/Aug2025, Vol. 64 Issue 4, p36-43. 8p.

Library reference servic... Public libraries Library personnel Corporate culture Library technicians
Zeitschrift
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20

Assessing reference services training through student staff satisfaction.
Zahradnik, Tracy ; Henshilwood, Angela ; Tran, Marcellin
Reference Librarian. Jan-Mar2026, Vol. 67 Issue 1, p64-88. 25p.

Library reference servic... Libraries Academic libraries Job satisfaction Professional-client comm... Ambiguity tolerance …
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