Result: Dialectic decision support systems : System design and empirical evaluation

Title:
Dialectic decision support systems : System design and empirical evaluation
Authors:
JARUPATHIRUN, Suprasith, ZAHEDI, Fatemeh
Source:
Decision support systems. 43(4):1553-1570
Publisher Information:
Amsterdam: Elsevier Science, 2007.
Publication Year:
2007
Physical Description:
print, 71 ref
Original Material:
INIST-CNRS
Subject Terms:
Electronics, Electronique, Computer science, Informatique, Sciences exactes et technologie, Exact sciences and technology, Sciences appliquees, Applied sciences, Recherche operationnelle. Gestion, Operational research. Management science, Recherche opérationnelle et modèles formalisés de gestion, Operational research and scientific management, Théorie de la décision. Théorie de l'utilité, Decision theory. Utility theory, Informatique; automatique theorique; systemes, Computer science; control theory; systems, Logiciel, Software, Organisation des mémoires. Traitement des données, Memory organisation. Data processing, Systèmes d'information. Bases de données, Information systems. Data bases, Agent intelligent, Intelligent agent, Agente inteligente, Analyse conceptuelle, Conceptual analysis, Análisis conceptual, Elicitation, Elicitación, Modèle empirique, Empirical model, Modelo empírico, Méthode empirique, Empirical method, Método empírico, Système aide décision, Decision support system, Sistema ayuda decisíon, Assumption elicitation, Devil's advocacy, Dialectic decision support systems, Dialectic inquiry
Document Type:
Conference Conference Paper
File Description:
text
Language:
English
Author Affiliations:
University of Wisconsin Milwaukee, School of Business Administration, PO. Box 742, Milwaukee, WI 53201, United States
School of Business Administration, P.O. Box 742, Milwaukee, WI 53201, United States
ISSN:
0167-9236
Access URL:
http://pascal-francis.inist.fr/vibad/index.php?action=search&terms=19022020
Rights:
Copyright 2007 INIST-CNRS
CC BY 4.0
Sauf mention contraire ci-dessus, le contenu de cette notice bibliographique peut être utilisé dans le cadre d’une licence CC BY 4.0 Inist-CNRS / Unless otherwise stated above, the content of this bibliographic record may be used under a CC BY 4.0 licence by Inist-CNRS / A menos que se haya señalado antes, el contenido de este registro bibliográfico puede ser utilizado al amparo de una licencia CC BY 4.0 Inist-CNRS
Notes:
Computer science; theoretical automation; systems

Operational research. Management
Accession Number:
edscal.19022020
Database:
PASCAL Archive

Further Information

Many complex and unstructured decisions are hindered by a lack of clear understanding of various underlying assumptions and perspectives involved in the decision process. At present, the traditional decision support systems (DSS) pay little attention to the elicitation of underlying assumptions and perspectives in dealing with complex issues. We argue that the Socratic dialectic inquiry is an effective method for dealing with unstructured problems that are complex and require the involvement of different perspectives in DSS. In this paper, we propose a design for Dialectic Decision Support Systems (DDSS), in which dialectical processes are integrated with traditional DSS in order to provide support for individual decision makers. We then formulate a conceptual model for identifying factors that contribute to the efficacy of DDSS in comparison to traditional DSS. The empirical test of the model supports the superior efficacy of the DDSS and identifies factors that contribute to it. The contributions of this research are in generating support for stimulating critical thinking, dealing with complex decision issues and identifying creative solutions.