Treffer: Providing Access to E-Books and E-Book Collections: Struggles and Solutions
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The University of Tennessee Library has struggled with providing access to e-books as it orders more individual titles and e-book collections. To prepare for and manage complexities that come with rapid growth in the collection of e-books, several different library units—Electronic Resources & Serials Management, Acquisitions, Research Services, Research Collections, Systems, and Cataloging—collaborate to make decisions and develop standardized processes. As problems are identified, they constantly evaluate and modify procedures and streamline and automate workflows. The presenters described problems, decision points, and solutions along the way from selecting, ordering, licensing, invoicing, and payment, to cataloging and access of individual e-books and e-book collections.