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Treffer: Improving occupants' satisfaction with effective maintenance management of HVAC system in office buildings

Title:
Improving occupants' satisfaction with effective maintenance management of HVAC system in office buildings
Authors:
CHEONG PENG, Au-Yong, AZLAN SHAH ALI, AHMAD, Faizah
Source:
Automation in construction. 43:31-37
Publisher Information:
Kidlington: Elsevier, 2014.
Publication Year:
2014
Physical Description:
print, 55 ref
Original Material:
INIST-CNRS
Subject Terms:
Control theory, operational research, Automatique, recherche opérationnelle, Civil engineering, Génie civil, Sciences exactes et technologie, Exact sciences and technology, Sciences appliquees, Applied sciences, Batiment. Travaux publics, Buildings. Public works, Durabilité. Pathologie. Réparation. Entretien, Durability. Pathology. Repairing. Maintenance, Réparation (renforcement, consolidation), Repair (reinforcement, strenthening), Bâtiment, Buildings, Equipements techniques des bâtiments, Building technical equipments, Génie climatique, Environmental engineering, Gestion et conservation de l'énergie dans le bâtiment, Energy management and energy conservation in building, Types de bâtiment, Types of buildings, Bâtiment commercial, Commercial building, Bâtiment bureau, Office building, Edificio oficina, Caractéristiques, Characteristics, Características, Chauffage, Heating, Calefacción, Conditionnement air, Air conditioning, Acondicionamiento aire, Efficacité, Efficiency, Eficacia, Enquête, Survey, Encuesta, Equipement bâtiment, Building equipment, Equipo edificio, Génie climatique, Climatic engineering, Ingeniería climática, Maintenance, Mantenimiento, Recommandation, Recommendation, Recomendación, Résident, Resident, Residente, Satisfaction, Satisfacción, Ventilation, Ventilación, Chauffage ventilation et conditionnement d'air, Heating ventilation and air conditioning, Calefacción, ventilación y aire acondicionado, HVAC system, Maintenance characteristics, Occupations' satisfaction, Participants' involvement
Document Type:
Fachzeitschrift Article
File Description:
text
Language:
English
Author Affiliations:
Faculty of Built Environment, University of Malaya, 50603 Kuala Lumpur, Malaysia
ISSN:
0926-5805
Access URL:
http://pascal-francis.inist.fr/vibad/index.php?action=search&terms=28547458
Rights:
Copyright 2015 INIST-CNRS
CC BY 4.0
Sauf mention contraire ci-dessus, le contenu de cette notice bibliographique peut être utilisé dans le cadre d’une licence CC BY 4.0 Inist-CNRS / Unless otherwise stated above, the content of this bibliographic record may be used under a CC BY 4.0 licence by Inist-CNRS / A menos que se haya señalado antes, el contenido de este registro bibliográfico puede ser utilizado al amparo de una licencia CC BY 4.0 Inist-CNRS
Notes:
Building. Public works. Transport. Civil engineering
Accession Number:
edscal.28547458
Database:
PASCAL Archive

Weitere Informationen

Office buildings are equipped with HVAC system to provide a comfortable working environment. However, the level of the occupants' productivity and comfort is highly influenced by the reliability of HVAC system's service. Thus, the proper maintenance of HVAC system is necessary to ensure the smooth operations of an organisation. This paper seeks to investigate the maintenance characteristics of HVAC system that affect occupants' satisfaction and subsequently establish a relationship between the characteristics and occupants' satisfaction through questionnaire surveys and interviews; and finally develop a regression model for prediction purpose. The findings reveal that the maintenance characteristics which influence occupants' satisfaction include the skill and knowledge of the manager, the skill and knowledge of the labourer, the quality of spare parts and materials, as well as the response level towards failure and downtime. The study concludes that an effective communication platform which involves all key participants in the maintenance activities should be developed by the management to improve the maintenance outcomes.