Treffer: Losing Staff: The Seven Stages of Loss and Recovery

Title:
Losing Staff: The Seven Stages of Loss and Recovery
Authors:
Source:
Art & Information, Architecture & KnowledgeThe Serials librarian. 66(1-4):241-247
Publisher Information:
New York, NY: Haworth Press, 2014.
Publication Year:
2014
Physical Description:
print,
Original Material:
INIST-CNRS
Document Type:
Konferenz Conference Paper
File Description:
text
Language:
English
Author Affiliations:
University of Victoria Libraries, Victoria, British Columbia, Canada
ISSN:
0361-526X
Rights:
Copyright 2015 INIST-CNRS
CC BY 4.0
Sauf mention contraire ci-dessus, le contenu de cette notice bibliographique peut être utilisé dans le cadre d’une licence CC BY 4.0 Inist-CNRS / Unless otherwise stated above, the content of this bibliographic record may be used under a CC BY 4.0 licence by Inist-CNRS / A menos que se haya señalado antes, el contenido de este registro bibliográfico puede ser utilizado al amparo de una licencia CC BY 4.0 Inist-CNRS
Notes:
Sciences of information and communication. Documentation

FRANCIS
Accession Number:
edscal.28548831
Database:
PASCAL Archive

Weitere Informationen

The loss of co-workers due to retirement has a profound impact on the people who are left to carry on with the work of the unit. The process of recovery from the loss of experienced and long-serving support staff members is analogous to the stages of grief that a person experiences after the death of a loved one. This article describes how the Serials Services unit at the University of Victoria Libraries is coping with the consequences of the retirement of its two most experienced library assistants and discusses the steps taken in order to continue to provide quality service to users.