Treffer: Help on the road: Effects of vehicle manual consultation in driving performance across modalities
University of Florida, P.O. Box 116120, Gainesville, FL 32611, United States
CC BY 4.0
Sauf mention contraire ci-dessus, le contenu de cette notice bibliographique peut être utilisé dans le cadre d’une licence CC BY 4.0 Inist-CNRS / Unless otherwise stated above, the content of this bibliographic record may be used under a CC BY 4.0 licence by Inist-CNRS / A menos que se haya señalado antes, el contenido de este registro bibliográfico puede ser utilizado al amparo de una licencia CC BY 4.0 Inist-CNRS
Computer science; theoretical automation; systems
Psychology. Ethology
FRANCIS
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The growing advancements of in-vehicle electronics and the intrusion of consumer electronics in the vehicle cockpit have increased the complexity of in-car experiences. Therefore, vehicle manuals are needed, now more than ever, to provide information and guidance. Automakers have extended user assistance through multimedia, integrated manuals, online services and telephonic assistance. However, no driver-centric interfaces have been created to provide vehicle documentation assistance effectively. Drivers are expected to interrupt the driving experience in order to find vehicle information in a paper manual. This paper compares the effects on driving performance and cognitive load when consulting a manual in a simulated driving environment through various conditions. These conditions consist of interacting with a voice activated vehicle manual called the Voice User Help, an on-board multimedia manual, a passenger, and a call center. Results suggest that any kind of interaction to access information while driving has an impact on the driver's attention based on a decrease in driving performance and increase of cognitive load. However, amongst all modalities, voice interfaces seem to be the better option for consulting information while driving. Also, and under some circumstances, interaction with a conversational manual system appears to be safer than human-to-human communication.