Enterprise, business-process and information systems modeling : 11th international workshop, BPMDS 2010, and 15th international conference, EMMSAD 2010, held at CAiSE 2010, Hammamet, Tunisia, June 7 - 8, 2010; proceedings - Bider, Ilia (Herausgeber); BPMDS (11 : 2010 : Hammamet); EMMSAD (15 : 2010 : Hammamet) (Lecture notes in business information processing, 2010)