Fatouretchi, M. [ca. 2019]. The Art of CRM : Proven strategies for modern customer relationship management (1. Auflage) [Cd]. Birmingham: Packt Publishing Limited.
ISO-690 (author-date, English)FATOURETCHI, Max, 2019. The Art of CRM : Proven strategies for modern customer relationship management. 1. Auflage. Birmingham: Packt Publishing Limited. ISBN 9781789531237.
Modern Language Association 9th editionFatouretchi, M. The Art of CRM : Proven strategies for modern customer relationship management. 1. Auflage, cd, Packt Publishing Limited, 2019.
Mohr Siebeck - Recht (Deutsch - Österreich)Fatouretchi, Max: The Art of CRM : Proven strategies for modern customer relationship management, 1. Auflage. Aufl. Birmingham 2019.
Emerald - HarvardFatouretchi, M. (2019), The Art of CRM : Proven strategies for modern customer relationship management, 1. Auflage., Bd. , Packt Publishing Limited, Birmingham.