Holst, L., Schuh, G., Stich, V., & Frank, J. [ca. 2021]. Customer Success Management In The Subscription Business Of Manufacturing Companies: Towards A Task-Oriented Reference Model [Cd]. Hannover: Gottfried Wilhelm Leibniz Universität Hannover. https://doi.org/10.15488/11281
ISO-690 (author-date, English)HOLST, Lennard, SCHUH, Günther, STICH, Volker und FRANK, Jana, 2021. Customer Success Management In The Subscription Business Of Manufacturing Companies: Towards A Task-Oriented Reference Model. Hannover: Gottfried Wilhelm Leibniz Universität Hannover.
Modern Language Association 9th editionHolst, L., G. Schuh, V. Stich, und J. Frank. Customer Success Management In The Subscription Business Of Manufacturing Companies: Towards A Task-Oriented Reference Model. cd, Gottfried Wilhelm Leibniz Universität Hannover, 2021, https://doi.org/10.15488/11281.
Mohr Siebeck - Recht (Deutsch - Österreich)Holst, Lennard/Schuh, Günther/Stich, Volker/Frank, Jana: Customer Success Management In The Subscription Business Of Manufacturing Companies: Towards A Task-Oriented Reference Model, Hannover 2021.
Emerald - HarvardHolst, L., Schuh, G., Stich, V. und Frank, J. (2021), Customer Success Management In The Subscription Business Of Manufacturing Companies: Towards A Task-Oriented Reference Model, Bd. , Gottfried Wilhelm Leibniz Universität Hannover, Hannover, verfügbar unter:https://doi.org/10.15488/11281.