American Psychological Association 6th edition

Gold, C. [ca. 2020]. Fighting churn with data [Electronic]. [Shelter Island, New York]: Manning Publications.

ISO-690 (author-date, English)

GOLD, Carl, 2020. Fighting churn with data. [electronic]. 2020. Video Edition. - [First edition]. [Shelter Island, New York]: Manning Publications. ISBN 9781617296529 VE (Sekundärausgabe).

Modern Language Association 9th edition

Gold, C. Fighting churn with data. Video Edition. - [First edition], electronic, Manning Publications, 2020.

Mohr Siebeck - Recht (Deutsch - Österreich)

Emerald - Harvard

Gold, C. (2020), „Fighting churn with data“, Manning Publications, [Shelter Island, New York].

Achtung: Diese Zitate sind unter Umständen nicht zu 100% korrekt.