• Suche: "Library reference services"

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1

REFERENCE OPEN HOUSE.
Welzenbach, Kristen ; Brooks, Tom ; Knox, Nichole Harper
Library Journal. Nov 2025 Suppl, Vol. 150 Issue 11, p18-20. 3p. 5 Color Photographs.

Library materials Library reference servic... Libraries Goucher College
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2

Chatbots for reference services in academic libraries: Applications and trends.
Liu, Guoying ; Liu, Shu
Journal of Academic Librarianship. Jan2026, Vol. 52 Issue 1, pN.PAG-N.PAG. 1p.

DOCUMENTATION CHATBOTS LIBRARY reference servic... ACADEMIC libraries ARTIFICIAL intelligence...
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3

REFERENCE READY: HOW TO EFFECTIVELY TRAIN PARAPROFESSIONALS IN PUBLIC LIBRARIES.
Buelow, Mary ; Lapinski, Rebecca ; Bounds, Katerli (Kat)
Public Libraries. Jul/Aug2025, Vol. 64 Issue 4, p36-43. 8p.

Library reference servic... Public libraries Library personnel Corporate culture Library technicians
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4

Assessing reference services training through student staff satisfaction.
Zahradnik, Tracy ; Henshilwood, Angela ; Tran, Marcellin
Reference Librarian. Jan-Mar2026, Vol. 67 Issue 1, p64-88. 25p.

Library reference servic... Libraries Academic libraries Job satisfaction Professional-client comm... Ambiguity tolerance …
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5

Afterthought or asset? Integrating FAQs into the reference ecosystem by applying RUSA guidelines.
Spinney, Carling ; Gordon, Maggie
Reference Librarian. Dec2025, p1-23. 23p. 6 Illustrations.

LIBRARY reference servic... QUALITY of service KNOWLEDGE base EMPIRICAL research USER-centered system des... ACADEMIC libraries
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6

Strong service orientations and fostering self-sufficiency: How librarians approach reference work in Lahore, Pakistan.
VanScoy, Amy ; Rafiq, Muhammad
Journal of Librarianship & Information Science. Dec2025, Vol. 57 Issue 4, p1130-1140. 11p.

Librarians Information services Library reference servic... Information retrieval Q technique Ethnic differences …
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7

Transforming Reference Services through ChatGPT: Insights from University Libraries in Taiwan.
Chen, Shih-Chuan
New Review of Academic Librarianship. Nov2025, p1-21. 21p.

TAIWAN CHATGPT LIBRARY reference servic... LIBRARIANS ARTIFICIAL intelligence TAIWANESE people …
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8

From Learning Tool to Teaching Partner: How Librarians Use Generative AI to Support Research Across Disciplines.
Chiang, Bronte ; James, Kathleen
RUSQ: A Journal of Reference & User Experience. 2025, Vol. 61 Issue 1, p24-27. 4p.

Librarians Library reference servic... Knowledge gap theory Information literacy Generative artificial in... Academic support program... …
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9

Evolution of Reference Services in the Era of Generative Artificial Intelligence.
Aguiñaga, José ; Mooradian, Norman ; Ghosh, Souvick ; et al.
Proceedings of the Association for Information Science & Technology. Oct2025, Vol. 62 Issue 1, p13-25. 13p.

Library reference servic... Artificial intelligence Public librarians Generative artificial in... Hallucinations (Artifici...
Konferenz
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10

Utilisation of Resources and Services in Libraries in Selected Public Libraries in South-West Nigeria.
Ogunniyi, Samuel O. ; Ajakaye, Jesubukade E. ; Akerele, Johnson A. ; et al.
International Journal of Knowledge Content Development & Technology. Jun2025, Vol. 15 Issue 2, p81-96. 16p.

ELECTRONIC information r... LIBRARY reference servic... LIBRARY public services LIBRARY resources LIBRARY users ELECTRONIC textbooks
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11

Evaluating the Impact of a Proactive Chat Feature on Reference Questions, Their Complexity and Subject Matter.
Hervieux, Sandy
Internet Reference Services Quarterly. Oct-Dec2025, Vol. 29 Issue 4, p419-435. 17p.

Mobile apps World Wide Web Library reference servic... Qualitative research Academic libraries Library public services …
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12

How Academic Libraries Support Systematic Reviews and Evidence Syntheses: A Comparison between R1 and R2 Institutions.
Borozan, Alyssa C. ; Fong, Bonnie L. ; McCarthy, Siobhan K.
RUSQ: A Journal of Reference & User Experience. 2025, Vol. 60 Issue 4, p178-193. 16p.

Academic libraries Universities & colleges Research methodology Library reference servic... Library research Library science …
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13

The Future of Library Reference Services: Exploring the Use of AI Voice Assistants by Users in Industry 5.0.
Oladokun, Bolaji David ; Peter, Uche Iheanyi ; Enakrire, Rexwhite Tega ; et al.
Journal of Library & Information Services in Distance Learning. Oct-Dec2025, Vol. 19 Issue 4, p195-216. 22p.

Library reference servic... Artificial intelligence User interfaces Automatic speech recogni... Data security Consumer attitudes …
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14

The Role of Digital Technology in Transforming Academic Library Services: A Systematic Literature Review.
Ardyawin, Iwin ; Sugihartati, Rahma ; Danugroho, Agus
New Review of Academic Librarianship. Oct-Dec2025, Vol. 31 Issue 4, p466-486. 21p.

Digital technology Academic libraries Library reference servic... Integrated library syste... Artificial intelligence Resource allocation …
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15

AI System to Generate Context-Based Answers to Questions from Legal Bibliographic Text in Law Libraries.
Bhushan, Vikas ; Bhattacharyya, Arpan
DESIDOC Journal of Library & Information Technology. Sep2025, Vol. 45 Issue 5, p431-438. 8p.

Artificial intelligence Library reference servic... Law libraries Librarians Legal literature Information retrieval …
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16

AI-enhanced reference services in special libraries: a case study of the Hakka Literary Museum.
Chen, Chao-Chen ; Chang, Chen-Chi
Electronic Library. 2025, Vol. 43 Issue 5, p715-732. 18p.

Library reference servic... Artificial intelligence Library automation Programming languages Information technology Museums …
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17

Using AI personas in ChatGPT for online chat reference training.
Yates, William ; VanDeusen, Trilby ; Schuman, Sierra ; et al.
Library Hi Tech News. 2025, Vol. 42 Issue 7, p1-5. 5p.

Training of librarians Library reference servic... Generative artificial in... Simulation methods & mod... ChatGPT Self-efficacy
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18

Is adopting artificial intelligence in libraries urgency or a buzzword? A systematic literature review.
Harisanty, Dessy ; Anna, Nove E Variant ; Putri, Tesa Eranti ; et al.
Journal of Information Science. Apr2025, Vol. 51 Issue 2, p511-522. 12p.

EXPERT systems ARTIFICIAL intelligence LIBRARY administration LIBRARY reference servic... MACHINE learning
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19

Beyond the Library: The Role of Academic Libraries' Chat Reference in Answering Campus Questions.
Owens, Erin ; Arce, Vanessa ; Del Bosque, Darcy ; et al.
Reference Librarian. Jan-Jun2024, Vol. 65 Issue 1/2, p1-24. 24p.

Academic libraries Library reference servic... Public universities & co... COVID-19 pandemic
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20

Reference Chatbots in Canadian Academic Libraries.
Guy, Julia ; Pival, Paul R. ; Lewis, Carla J. ; et al.
Information Technology & Libraries. Dec2023, Vol. 42 Issue 4, p1-8. 8p.

Computer simulation World Wide Web Library reference servic... Academic libraries Privacy Internet …
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