Result: Customer service on the internet
Title:
Customer service on the internet : building relationships, increasing loyalty and staying competitive / Jim Sterne
Involved:
Edition:
1. [Dr.]
Published:
New York [u.a.] : Wiley, 1996
Scope:
XXVI, 326 S. : Ill., graph. Darst.
Resource Type:
Language:
German
Series/ Mutipart item:
Wiley computer publishing
RVK-Notation:
Subject Added Keywords:
ISBN:
0471155063